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Business Accreditation Process

ACCREDITATION 2017

Tradesman-On-Call aims to build TRUST between homeowner and tradesman by connecting quality and accredited tradesmen to homeowners. For a tradesman to be successfully accredited he would need to be vetted by our accreditation team. This is the criteria for Accreditation:

  • A Green Accreditation indicates a new tradesman who has not yet been verified by Tradesman-on-Call.
  • A Bronze Accreditation indicates that the tradesman has supplied Tradesman-On-Call with the requested documentation and 5 contactable customer references.
  • A Silver Accreditation indicates that the tradesman has supplied Tradesman-On-Call with the relevant documentation as well as 10 contactable customer references from recently completed work.
  • A Gold Accreditation indicates that the tradesman has supplied Tradesman-On-Call with the relevant documentation as well as 10 contactable customer references from recently completed work and has been a member of Tradesman-On-Call for more than 12 months.

Criteria for Accreditation:

Green Accreditation – Default

  • We have not received any verification documents as yet

Bronze Accreditation

  • Copy of personal ID and/or Company Registration Documents
  • Confirmation of address (recent bank statement or utility bill)
  • Contact details of 5 Customers that the tradesman has done work for in the last 3 months

Silver Accreditation

  • Copy of personal ID and/or Company Registration Documents
  • Confirmation of address on a recent bank statement or bill
  • Contact details of 10 Customers that the tradesman has have done work for in the last 6 months
  • Copy of Registration with relevant associations e.g. NHBRS, IOPSA etc
  • Copy of Tax Clearance Certificate
  • Copy of Liability Insurance
  • Banking Details
  • BEE Certificate

Gold Accreditation

  • Copy of personal ID and/or Company Registration Documents
  • Confirmation of address on a recent bank statement or bill
  • Contact details of 10 Customers that the tradesman has have done work for in the last 6 months
  • Copy of Registration with relevant associations e.g. NHBRS, IOPSA etc
  • Copy of Tax Clearance Certificate
  • Copy of Liability Insurance
  • Has been a member of Tradesman-On-Call for more than 12 months – ‘his track record speaks for itself’
  • Banking Details
  • BEE Certificate

Rating and Reviews

Rating and Reviews are very important references for tradesmen and serve to build trust with the homeowner. These ratings and reviews on the tradesman’s website listing will help future homeowners to make an informed choice as to which tradesman to use. Here are some guidelines when rating and reviewing a tradesman:

  • Reliability – Was the tradesman trustworthy and punctual? Was the work completed within the time frame agreed upon?
  • Workmanship – Did the tradesman display the necessary skill and ability for the job?
  • Would you use this tradesman again?